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    • The ideal solution for enterprises and large organizations. The Internet most recognized and trusted SSL brand.
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Home > Support > FAQ

Here are some of the frequent questions and their answers, so we list them here for your reference.

FAQ will help you quickly understand products and process.

With increasing demand and awareness of various types of online security issues, SSL/TLS encryption is always at the forefront. TLS/SSL certificate is now an essential part of any successful online business, but it can be a little overwhelming at times. Don't worry, our expert has put together with a helpful Q&A to help you understand the fundamentals of SSL certificates.

Click on the sectors below, or search any (input key words) that interests you.

General Questions and Answers SSL Certificate Validation CSR Creator and Certificate Installation SSL Certificate Renewal SSL Certificate Management
SSL Certificate Validation
    • What are the Validation Methods for TLS/SSL Certificates?
    • There are three levels of validation methods for TLS/SSL certificates. Extended Validation (EV) certificates require 16 methods of identity validation including verifying an organization’s name, status, type, registration number, jurisdiction, operational existence, physical address, phone number, employee contact, domain ownership, blocklist check and fraud check. Organization Validated (OV) certificates require nine validation checks about an organization’s type and status, and Domain Validated certificates only require one domain email verification.

    • Why are Authentication and Validation so Important?
    • TLS/SSL certificates are not only used for encryption, they can also show that a Certificate Authority has verified your company. In this way, the certificate also works as verification of your business. When a Certificate Authority issues TLS/SSL certificates easily without verification steps, the internet becomes an unsafe place with high fraud risks. Before DigiCert issues a high assurance certificate, we verify the organizational details of the entity that applied for the certificate. Through this vetting process we build confidence in your customers while making the internet a safer place for everyone.

    • How can Identity Checks Increase Trust in Digital Certificates?
    • Identity checks add an extra layer of security for digital certificates, thereby increasing trust in the certificate holder. By verifying the identity of certificate holders, Certificate Authorities (CAs) can confirm that the recipient has rights to the website domain, code or brand logo, for example, depending on the certificate type being issued. Identity checks come in the form of phone calls, in-person meetings, physical address verification, etc.

    • What is a Blocklist Check?
    • A blocklist check is a type of scan or URL/domain blocklist service. This scan (or service) is used to identify malware threats found on a URL/domain. Blocklist checks are included with premium DigiCert certificates like Secure Site and Secure Site Pro.

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